Terms of Use
The ground rules.
Version 1.1 — effective September 1, 2026
This translation is provided for convenience. In case of discrepancy, the French version prevails: read the original.
1. Purpose
These terms govern the use of the LinkMail app, published by
LINKINFO, and of the linkmail.linkinfo.fr
website. Installing or using the app constitutes acceptance of these
terms.
2. What the service is
LinkMail is email client software. It lets you read and send mail from accounts you already hold with third-party providers.
LinkMail does not provide an email address and does not deliver your mail. The delivery, storage and availability of your messages are solely the responsibility of your email provider, whose own terms continue to bind you.
3. Your account and credentials
You are responsible for keeping the credentials of your email accounts confidential and for how your devices are used. Where your provider allows it, we recommend using a dedicated app-specific password rather than your account's main password.
An optional LinkMail account can be created to sync your settings across several devices. You can delete it at any time; doing so erases all associated data.
4. Acceptable use
You agree to use LinkMail lawfully, and in particular not to use it to send unsolicited bulk messages, impersonate anyone, distribute unlawful content, or access accounts you do not hold.
You also agree to comply with your email provider's terms of use. Abusive use may lead that provider to suspend your account, and we cannot intervene.
5. Availability
The app works without our servers: its core function — reading and sending mail — remains available even if our services are interrupted.
The optional services we operate (settings sync, notifications) are provided with no guarantee of availability. We may interrupt them for maintenance, and will make every effort to give notice of any lasting interruption.
During the beta phase, the app is provided on an experimental basis. Malfunctions may occur, including loss of settings.
6. Liability
LinkMail is provided “as is”. To the extent permitted by law, we cannot be held liable for the loss of messages attributable to your email provider, the unavailability of a third-party service, data loss following a failure of your device, or the use you make of the app.
None of these limitations applies in the event of gross negligence or wilful misconduct, nor where the law excludes them for the benefit of the consumer.
The local copy of your mail is not a backup: it mirrors what your account holds at your provider. If you delete a message in LinkMail, it is also deleted on the server.
7. Subscription and price
From version 1.0.2 onwards, using LinkMail requires an annual subscription of €19.99 including VAT, preceded by a free first month. The stated price applies in France; it is converted into your local currency according to the App Store price grid, and it is always shown in the app before you commit to anything.
The subscription is taken out and billed by Apple, to the Apple Account used for the download. Payment is charged when the purchase is confirmed. A single subscription covers Mac, iPhone and iPad, and is eligible for Family Sharing with up to five family members.
The free month is available only once per Apple Account and per subscription group. Unless cancelled, it continues as a paid subscription at the price above.
Renewal and cancellation. The subscription renews automatically for successive one-year periods unless cancelled at least twenty-four hours before the end of the current period. Cancellation is done from your Apple Account settings; we have neither the ability to do it for you nor access to your payment details. The period already paid remains due and stays available to you until it ends.
Refunds. Refunds are handled by Apple, under the App Store's terms, and are requested from Apple. The fourteen-day right of withdrawal provided for in Article L. 221-18 of the French Consumer Code is exercised under the same conditions; by starting to use the app, you agree that its provision begins immediately.
When the subscription ends. Without an active subscription, the app no longer opens your mail; it shows the subscription screen. Your messages are neither deleted nor altered: they remain with your email provider, where you can reach them from any other client, and the local copy stays on your device until you uninstall the app. Resubscribing restores access to everything, as it was.
Any price change would be announced in advance and would apply only to subsequent periods; Apple requires your express consent before any renewal at a higher price.
8. Intellectual property
The app, its code, its name, its logo and all elements of the website are the property of LINKINFO and are protected by intellectual property law. You are granted a personal, non-exclusive right to use the app, without the right to modify, decompile or redistribute it, except within the mandatory limits set by law.
The content of your mail belongs to you. We claim no rights over it, and in any case have no access to it.
9. Termination
You can stop using LinkMail at any time by uninstalling the app, which deletes all local data. We may suspend access to the optional services in the event of a serious breach of these terms.
10. Changes
These terms may be changed. Any substantial change will be announced in the app before it takes effect. Continuing to use the app constitutes acceptance of the new version.
11. Governing law
These terms are governed by French law. In the event of a dispute, an amicable solution will be sought first; failing that, the French courts have jurisdiction. Consumers may use a consumer mediator free of charge.